Managing your Muirs account is now simpler with the launch of our new online customer portal.
The new Muirs Customer Portal brings your orders, invoices, statements and payments together in one secure place. Whether you're checking a recent order or tracking down an invoice for your bookkeeper, what you need is only a few clicks away.
Through the portal, you can:
• View past and current orders
• View and download invoices and monthly statements
• Pay one or multiple invoices
• Make full or partial payments
• Pay by credit card, BPAY or EFT
• Send email enquiries to your local Muirs branch or accounts team
You can also add other users to your account, such as your bookkeeper or a family member who helps run the business. There's no limit on the number of users, and each person gets their own login.
The portal makes everyday account management easier and keeps you connected with the people who know your business. You'll still place or change orders through your local Muirs branch. If you need a hand, click SUPPORT in the portal to send an enquiry straight to your local branch team.
How to get started:
We're rolling the portal out over the coming weeks. When your account is ready, you'll get an email with the subject line 'Muirs Customer Portal Invitation', giving you the option to activate your Muirs Customer Portal account. Follow the instructions to open the portal and set your new password.
Can't find the email? Search your inbox for accounts.receivable@muirs.co or the subject line above.
Once you've activated your account, you can log in any time at
portal.muirs.co, or through the portal link in the menu on muirs.co.
Good to know:
• The portal works in any web browser on your computer, tablet or phone. It works best on a desktop, and there's no app to download.
• Invoices and statements from January 2026 onwards are available in the portal. For anything earlier, contact accounts.receivable@muirs.co.
• This first rollout doesn't yet include customers of our Albany (WA), Berrigan (NSW), Hyden (WA), Manypeaks (WA), Wellstead (WA) and Yarrawonga (VIC) branches. We'll bring these branches on board in a future update.
Have questions? Visit our FAQs for more information.
